Key Information
Welcome to the Key Information Page. Here, you will find everything you need to support your child's journey at Phoenix Academy.
If you wish to contact us, please click here.
Reporting a Safeguarding Concern
At Phoenix Academy, safeguarding is the collective responsibility of all our staff. Guided by our core values of knowledge, aspiration, and respect, we are committed to creating a safe and nurturing environment where every child can thrive and reach their full potential.
We fully recognize our moral and statutory duty to safeguard and promote the welfare of every child, always prioritizing their best interests. Our staff receive annual training to ensure they are prepared to respond to any safeguarding concerns swiftly and effectively. We work closely with families and external agencies to ensure every child is known, supported, and their needs are met.
If you have concerns about a child being harmed or at risk, or if you receive a disclosure, it is crucial to report it immediately. You can contact our safeguarding team via email (details below) or speak directly to any staff member at the Academy.
Email: safeguarding@phoenix.futureacademies.org
Safeguarding Team
- Designated Safeguarding Lead: Joy Ugono
- Deputy Safeguarding Lead: Hope Wilson
- Deputy Safeguarding Lead: Carolyn Minors
- Deputy Safeguarding Lead: Michelle Copeland
- Deputy Safeguarding Lead: Sophie Funnell
Safeguarding and Child Protection Policy
Please use this link to access our Safeguarding and Child Protection Policy
Inclusion (SEND)
At our academy, we believe in creating inclusive environments that aim to meet the needs of all students.
We want to ensure that our Special Educational Needs and Disability (SEND) provision offers appropriate support for those facing barriers to their learning.
We provide support within all four broad areas of SEND:
- cognition and learning
- communication and interaction
- sensory and physical
- social, emotional and mental health
Our school SENDCO leads on the provision for students with SEND to ensure that it is of the highest standards.
School Day
School Meals
It is paramount that all children are in the best position to be brilliantly successful at Phoenix every single day. Eating nutritious food throughout the day is key to this. Our catering team, Cucina, takes great care to provide healthy and balanced diets to our students.
Parent Pay
Phoenix Academy operates as a cashless school, using a secure online system 'Parent Pay' for all meal payments. This platform allows you to easily top up your child’s account, ensuring they can access nutritious meals throughout the day to support their well-being and concentration. Please remember to keep your child’s account topped up to help them stay focused and ready to learn.
To access the Parent Pay website, please click here.
Free School Meals
You can apply for free school meals if your child is in full time education and you receive any of the following benefits:
- Universal Credit (provided you have an annual net earned income of no more than £7,400 as assessed by earnings from up to three of your most recent assessment periods)
- Child Tax Credit (provided you’re not also entitled to Working Tax Credit and have an annual gross income of no more than £16,190)
- Income Support
- Income-based Jobseeker’s Allowance
- Income-related Employment and Support Allowance
- Support under Part VI of the Immigration and Asylum Act 1999
- The guarantee element of State Pension Credit
You can verify your eligibility here.
Breakfast Club
It is important that all students start the day well-nourished and prepared for a productive day of learning. Each morning, porridge is provided free to all students, alongside a variety of other breakfast options available for purchase. Additionally, children receiving Free School Meals are entitled to a free breakfast of either cereal, toast, or a croissant every day before school. This is in addition to their free meal later in the day.